Terms of service

 

THIS LIMITED PRODUCT WARRANTY COVERS ALL ATHERIS PAINT PROTECTION FILM

 

Warranty Coverage

Valid from date of purchase. Covers defects in materials and manufacturing against yellowing, bubbling or cracking. This warranty does not cover damage caused by misuse, accidents, misapplication, normal wear and tear, dents from road debris impact, collisions, and/or intentional damage of any kind. The purpose of the film is to absorb as much damage as possible to protect the surface underneath.

 

For any warranty concerns, contact the original installer first for assessment if a warranty issue is applicable. If unable to do so, contact Atheris using the website www.atherisppf.com.au.

You must retain a copy of proof of purchase identifying the name of the original installer, purchase price, product and coverage areas. These documents are needed to process your claim.

Some installers may choose to offer, on their own behalf, different or additional warranties or remedies, beyond the limited warranty and limited remedy offered by Atheris PPF.

ALL IMPLIED WARRANTIES AND CONDITIONS, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OR CONDITION OF MERCHANT-ABILITY, THE IMPLIED WARRANTY OR CONDITION OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF A COURSE OF DEALING OR OF PERFORMANCE, CUSTOM, OR USAGE OF TRADE, ARE LIMITED IN DURATION TO THE APPLICABLE WARRANTY TIME PERIOD.

 

Limitations of Liability

Except where prohibited by law, Atheris PPF and the installer/dealer of the product(s) shall not be liable for any loss or damage arising from the use of the product(s), whether direct, indirect, special, incidental, or consequential, regardless of the legal theory asserted, including warranty, contract, negligence, or strict liability. Note that some states/regions/countries do not allow the exclusion or limitation of incidental or consequential damages, so the aforementioned limitation or exclusion may not apply.

 

Limitations

The warranty and remedies above are available exclusively for the described product(s). Atheris PPF installers/dealers cannot modify or extend this limited warranty. Atheris PPF shall be solely responsible for determining the validity of all claims and reserves the right to deny claims that do not meet the above criteria. Replacement of the defective film on the effected panels, is the exclusive remedy. Liability does not extend to any other damages: incidental, consequential, or otherwise.

Material Handling & Storage

Do not put undue pressure on the surface of the film while it is still on the roll, as pressure marks may form.

Handle the carton with care to avoid pressure marks from careless handling.

Gloss may fade due to pressure, long-term storage, and high temperatures, which is typical of TPU film. The gloss may be recovered by using a heat gun on the affected area. To protect gloss prior to installation, Atheris PPF uses a protective cap sheet on the surface of the top coat.

 

The product should be stored in an environment with temperatures below 35°C and a relative humidity between 40% and 60% and the film should be used within one year from the date of purchase.

Repackaging a roll of film into a box bigger or smaller than the size of the roll can damage the film. Doing so may result in pressure marks, faded gloss, embossing marks, etc. Atheris PPF therefore recommends using the original box and packaging for storage.

When rewinding or cutting in order to repackage the film, note that surface marks (e.g., small dots, twists, etc.) may appear on the surface due to dirt or dust contamination. If repackaging, ensure that your workspace is clean.

After using part of a roll of film, do not repack it loosely. Keep the film as it was originally packaged—rolled tight and held in place by taping. As Atheris films have surface protection sheets, note that tunneling may occur if the roll is not rewound tightly or rewound in the reverse direction.

Adhesive characteristics may change between seasons if the application environment is not climate Controlled. This is typical of the material. Particularly in cold weather, apply the film only in environments with temperatures higher than 10° C.

Generally, water mixed with a neutral detergent or IPA (isopropyl alcohol) may be used as a pre-handling liquid before applying the film. Initial adhesive tack may vary depending on the ratio of IPA to water. Contact the manufacturer if using PPF for non-automotive purposes.

Note: Atheris PPF is not responsible for damage caused by mishandling, improper storage, re-cutting, repacking  or storage for more than one year.

Installation & Care

Due to its self-healing abilities, light scratches on Atheris top-coated paint protection films may be removed by applying hot water or a heat gun over the affected area(s). Note that if a scratch has penetrated the top coat, it will not self-heal. This is typical of any top-coated PPF.

 

During installation, take care to avoid scratching from installation tools. We recommend using a rubber squeegee for installation. Even with the use of a rubber squeegee, scratches may occur. Test your tools before installation to determine whether they are safe for use.

 

Installation should take place in a clean area free of airborne dust and other particulates, which could result in surface scratches.

 

Test all waxes or after-market sealants before application to PPFs. Not all products are compatible with PPF top coats. Hydrophobic PPF top coats may interfere with the application of waxes or other coatings.

Atheris PPF recommends hand-washing cars protected with PPF. While the top coat may have self-healing abilities, using automatic car washes increases the likelihood of surface scratching. Though minor scratches may self-heal, deeper scratches may remain if they have penetrated the top coat.

Although Atheris PPF is highly resistant to cracking, lift lines, and other installation marks, applying too much force/stretching may damage the film. While Atheris PPF offers sufficient flexibility for installation in tight corners, depressions, and other complex areas, the material does have its limits. In order to determine such limits, which may vary based on individual application methods, we recommend testing the stretchability of the PPF prior to your first installation. Note that a heat gun may be used during stretching to increase flexibility.

 

Maintenance & Care Instructions

Avoid directly spraying the edges of the PPF with a pressure washer or nozzle. Doing so may lift the edge of the film. If using a high-pressure washer, keep the nozzle at least 36 inches above the film’s surface.

Do not use pigmented waxes, abrasive waxes, or waxes containing naphtha or kerosene.

Do not use abrasive pads or harsh chemicals on the film.

We recommend using ceramic based boosters on the film at least once every 6 months after testing for compatibility to enhance the durability of the ceramic infused top coat.

Remove stains as soon as possible. Use isopropyl alcohol to remove stubborn stains. Avoid cleaning the film in direct sunlight or in high temperatures.

To remove the film, pull the film from a corner at an angle less than 90° from the surface of the car. If the film has been installed for a number of years, it may be more difficult to remove. In that case, a steamer, heat gun, or hair dryer may be used to soften the adhesive. After removing the film, adhesive residue may remain on the vehicle body. This residue may be easily removed using wax and grease remover.